Refund and Returns Policy
In the odd case that you do not love our Syed products, here is our policy on returns :
Orders cannot be cancelled once shipped or delivered, they can be returned on case-by-case basis.
In the unlikely event that your merchandise arrives damaged, and you want to return this, you should email us a video of the damaged product with the item # and order # within 48 hours of receiving your order. If the damaged piece is received, we will replace the piece for you.
Keep the packaging.
Keep it in its original condition.
Please be sure that all items that are to be returned or exchanged must be unworn.
Not all products are eligible for returns. In order to maintain fairness to our artisans and craftsmen, as well as keep our prices fair, please make it a point to understand which products are eligible for returns before purchasing.
We do not offer returns on discounted products. We only offer an option to exchange standard sizes.
All returns are subject to the discretion of Syed Scents. But we’re a friendly bunch.